Free Bus Service
To try and make life just that little bit easier for you, East Durham College offers FREE bus travel to college to ALL* students.
We’ve teamed up with Arriva North East to offer you free bus travel to get you to and from college. All you need to do is simply show your college ID badge to the Arriva driver when you get on the bus. Your free travel is available to use on any Arriva bus during term-time, Monday to Friday, till 9pm.
This offer is available to all East Durham College students, *studying on a government funded course at our three main campus sites, regardless of age or household income.
This new free bus offer with Arriva replaces the previous college-run bus service using chartered buses with Lees and Snowdons. These will no longer run.
To check details on Arriva’s routes, please log on to the East Durham College page on their website. Or call their Customer Service team on 0344 800 44 11 (standard landline rate).
To track your bus with real-time information and route updates, why not download the free ‘Arriva Bus’ App from the Google Play or the App store today.
Any Other Questions?
Please contact Student Services if you have any questions about the FREE bus service or the range of other student benefits we offer. Please use LiveChat, call 0191 518 8222 or email firstname.lastname@example.org
Terms & Conditions
Students can travel free on any Arriva North East bus required to get to and from college sites and work placements, Monday to Friday, before 9pm and during term time only.
Your I.D. Card remains the property of East Durham College and will not be valid if you no longer attend the College. Your I.D. Card must be returned to East Durham College if you no longer attend your course.
The College will only make payment(s) for term time, weekday travel to and from College to The transport provider. There is no cash value equivalent and this is non transferable.
Excludes students on full cost courses, such as dog grooming.
Buses used are not exclusive to East Durham College, these are part of the Arriva public transport network. All Arriva buses have CCTV installed.
Travel on Arriva is subject to the operators normal terms and conditions.
The operator retains the right to refuse travel. East Durham College reserves the right to withdraw your free travel entitlement at any time on the grounds of unacceptable behaviour either within college or while using the Arriva network.
In the event of poor behaviour on or damage to Arriva buses, East Durham College will work with Arriva and review CCTV and students may be subject to East Durham College disciplinary procedure.
If you lose your I.D. Card you are responsible for the cost of travel. One free of charge replacement card per year is available from Student Services, subsequent replacement cards may be chargeable.
Your first I.D. card is valid until October half term. You are responsible for renewing this free of charge for travel in the second half term and beyond. You can do this at Student Services at the Houghall or Peterlee campus. This will not count towards your one free replacement card.
If you have any questions regarding bus routes and timetables please visit the Arriva website www.arrivabus.co.uk/north-east or call their Customer Service team on 0344 800 44 11 (standard landline rate). To track your bus download the Arriva app from the play store or app store.