In this 15 week course you'll learn about core counselling skills and how to use them in a counselling relationship. You will also learn about counselling theory and the ethical framework that informs how counsellors use their skills.
Whether you work in customer service or want to get into it, this free distance learning course can help you improve your skills and make sure every customer has a great experience.
Would you like to work in health and social care, working with customers for charities, nursing homes and other areas? This FREE distance learning course can be studied from home and is an ideal starting point.
This 15 week course is a great starting point for anyone looking to begin their career in cyber security. With complex online scams and cyber crime, it’s essential organisations have an understanding of maintaining cyber security, including techniques and security checks needed to store data securely.
On this 15 week course you will learn all about approaches to dementia care. You’ll gain insight into how dementia affects the way people behave and interact, as well as how best to communicate with people who have dementia.
This 15 week course will teach you the key principles of dignity, duty of care and safeguarding. The course also covers the dilemmas you might face when working in adult health and social care, the responsibilities you have to the people you care for, and what can happen if care principles aren't properly upheld.
With this 15 week course you will learn how to support and manage pain and discomfort, as well as gaining insight into the impact of dementia on end of life care. You'll also develop the compassionate skills needed for supporting family and friends with the loss and grief process
Gain a completely FREE L2 certificate in Information, Advice or Guidance with East Durham College's distance learning course! Study from home or work at your own pace.