A group of three male sports students sat on the grass outside the main building of East Durham College's Peterlee Campus

Counselling Service

The counselling service is an important part of the services offered to students to support them while they are studying at the College. If offers confidential support to all members of the College, both students and staff.


If you feel you need to speak to a counsellor, during these uncertain times, please contact your progression coach or you can call our counselling team directly:

Paula Crosby: 07506 446 455

Lyndsey Lowdon 07903 264 421

Gail Walls 07779 085 690

What is Counselling

Counselling is an opportunity for you to explore and talk about concerns you may have about e.g. a relationship, conflicts, stress, study problems, health, practical issues, money problems etc.

How does counselling work

By listening carefully to a person’s concerns a counsellor can help make issues and concerns clear.  The counsellor accepts everyone and is not shocked by issues raised.  This non-judgemental attitude allows people to be open and honest thus expanding the possibilities for change and the routes to changes.  Possible routes to change and problem solving can be discussed.

Other available help

The counsellors have links with various outside agencies in the area, and are willing to provide information and assist people seeking help from them.

How to see the counsellor

The counselling service has a base at each of the College Centres. You can contact the counsellors yourself on their mobile phones by text message or by calling Paula on 07506 446 455, or via email at: EDCCounselling@eastdurham.ac.uk

You can also book an appointment through Student Services/Reception, your Personal Learning Coach or any member of staff. 

Help for our apprentice and workbased leaners

If you have any issues or problems whilst at work, please contact your Assessor or Placement Officer.  If you wish to speak to a college counsellor directly, then contact them using the details above. 

Useful Links

You might be worried about coronavirus (also known as COVID-19) and how it could affect your life. This may include being asked to stay at home or avoid other people. This might feel difficult or stressful. But there are lots of things you can try that could help your wellbeing.

Mind UK

Mind's website has loads of really helpful information.


NHS Every Mind Matters

Having good mental health helps us relax more, achieve more and enjoy our lives more. The NHS have expert advice and practical tips to help you look after your mental health and wellbeing.


Stress and Anxiety Companion App

Recommended by NHS England, this app has breathing exercises, music and games to help calm the users. The free version has some guides, breathing exercises and written guides.



The Headspace app is similar to the app above, though focusses more on meditative practices.


A Part of Me

There is an app aimed at young people that you might find helpful to recommend to those people who are experiencing grief and loss. It is a gentle game that leads people through what happens with loss and assists people in dealing with how they may be feeling.


Whilst the primary audience is 13-16 year olds, the impact report notes it has helped a 17 year old male amongst others.



SafeSpace VR is an app mainly aimed at people who use sensory environments to get a sense of calm. The free version has a couple of environments for you to use, and the paid for version (less than £1) has lots of environments to explore. Great with a VR headset but can be used without one.


Suicidal Thoughts Support

If you are struggling and having any thoughts around suicide, don't be silent. Reach out to a college counsellor, a safeguarding team member or somebody you trust today.

In the meantime, please read the leaflet below for more information.

Thinking of Ending it All Leaflet