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Cookie & Privacy Policy

What are cookies?

Cookies are text files that are placed on your computer or mobile device when you visit a website. The cookie contains information that will help the website recognise your device next time you visit.

How are cookies used on the East Durham College website?

We use cookies to improve your experience of our website. Cookies are used to help you navigate between pages efficiently, remembering your preferences, and generally enhance the features for all users.

Should you wish to block or delete cookies from our website or any other website you can do this by changing your browser settings. Please see below for details.

Google Analytics

We use a web analytics service called Google Analytics to enable us to analyse how our website is used by visitors. Google Analytics cookies provide anonymous statistical data that shows usage trends to help us identify which content is most effective. These cookies record information such as the date and time of your visit, the type of browser you're using, your approximate geographic location and the URL of any page that led you to our web site.

If you do not want to be tracked by Google Analytics on the websites you visit you can opt out by follow these instructions from Google 

How cookies are classified

We have classified cookies on this site based on the categories and descriptions published in the International Chamber of Commerce (ICC) UK Cookie Guide

The East Durham College Privacy Policy

At East Durham College we wish for you to enjoy your visit to our website and understand and respect the need for privacy of your information. For your reassurance, the site makes every commitment to comply with GDPR (General Data Protection Regulation).

This privacy notice is issued by East Durham College. It is to inform applicants how their personal information will be used by the College. Your personal information is used by East Durham College to exercise its legal functions and meet its statutory responsibilities to provide education. Your information will be securely stored and securely destroyed after is it no longer required for these purposes, as detailed in the ICO GDPR document controller template. Your consent is required to capture, retain and process some of your personal data and you have the opportunity to opt-in to give consent.

This website is run by East Durham College and these guidelines are in relation to your data protection and relate solely to information provided by you via this website. Information you have supplied to us will only be used for the purposes for which you have provided it. In compliance with the Data Protection Act, your information will only be held for as long as necessary for these purposes.  Information may also be used to assess and analyse our services to you or to compile statistical reviews of the pages you have visited on our website. Again, all information will only be held for as long as necessary to fulfil these purposes.

We may from time to time send you information which we feel may be of interest to you. In many cases, this will be in reference to the course/subject area in which you have expressed an interest. We promise not to inundate you with marketing messages. We’ll always treat your personal data with the upmost care and will never sell or give them to other organisations for marketing purposes.

At the point of data collection we will give you the option to opt-in and tell us all the ways you’d be happy to hear from us, EG: By Post, Text, Telephone and Email.

Should you wish to change your communication preferences or have your data removed, please inform Student Services in writing by email: or:

Student Services
East Durham College
Willerby Grove
County Durham


We use live chat software on our website. This is provided by Click4Assistance, a 3rd party UK based Software Company. Information regarding how the data is processed and stored can be viewed here.

Sharing Information

We will not share your information for marketing purposes with other companies or organisations.

Data Security Statement

The College strives to take all reasonable steps to protect the data you disclose to us online but cannot guarantee its security fully. Visitors to the site who submit information must do so in compliance with accepting the security risks, and will not hold the College responsible for any breach of security.  

Third Party Links

To provide a better service to you as a visitor to our site, where it is relevant, we will provide links to other websites which you may find useful or interesting. Responsibility for the information you provide to other such third party sites is with that site itself and not with the College.   

These conditions are subject to change.