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DL NCFE Level 2 Certificate in Counselling Skills

Course Level: 

Level 2

Overview of the course: 

Many people find it helpful to seek the support of counselling at some point in their lives. People in any situation could benefit from counselling, those with the correct understanding, knowledge and skills can provide them with support to improve personal well-being. This course is not available to complete online

Entry requirements: 

Eligibility Criteria
• Not on an apprenticeship
• Aged 19+ (born before 01/09/1998)
• Lived in the EU for 3 years

Supporting evidence in the form of a statement is required within the first assessment workbook of this course, it can be written by a counsellor, manager or mentor confirming that you were witnessed on how you used core counselling skills in a helping relationship. If you are not not actively in a counselling role but are able to demonstrate live counselling skills you may use a realistic working environment (RWE). To complete this you will need to demonstrate your skills in a simulation exercise, this will confirm that your competence achieved will reflect an ability to carry out counselling skills in any real employment and that you have fully met the learning outcome, this will entail active listening skills, being non-judgemental when giving advice and support and that you showed empathy and responded appropriately with the use of questioning. If you are unable to get this statement you will not be able to complete the course.


• Unit 1 - Diversity and Ethics in the Use of Counselling Skills
• Unit 2 - Introduction to Counselling Skills Theories
• Unit 3 - Counselling Skills and Personal Development
• Unit 4 - Using Counselling Skills

How is the course assessed?: 

After the eligibility checks have been done, a Tutor is allocated to you and a further letter is sent along with your course workbooks / resource packs (please note that resource packs will not be sent out if wish to complete via eLearning, they are available online). After approximately 2 weeks the allocated Tutor will make contact with you to introduce themselves and ask how you are progressing.

Length of the course: 

You will have 26 weeks from enrolling to complete the course. You can complete the qualification online via our eLearning Assessor website or in paper-based format. Everything is done remotely via post or email, induction pack and tutor support.


Distance Learning

When does the course start: 

This course is learner lead, meaning you start when you have had your induction.

More important information about this course:


Our distance learning courses are free, however if you do not complete and withdraw you will be required to pay a proportion of the fees as per the EDC fees policy, this equates to £100.
*We make every effort to publish correct fees, however all fees are subject to change. Fees are correct as at the current time (17 Jul 2019 21:10) and are subject to change up to the date of enrolment. Fees quoted are payable annually

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How to apply: 

To apply online for this course, please click on the 'Apply for this course' button below.

Alternatively, if you need assistance with your application or you would like to apply over the phone or using a paper-based application form, please call Student Services on 0191 518 8222.

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